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Onboarding Center

Onboarding for New 9-Month Faculty at NC State July/August 2025

We are excited to have you as a new member of the NC State University Wolfpack! Let's get started with some important steps to make sure your first few months are a success!

What Should I Do First?

Before you can access your MyPack Portal or any other NC State systems, you need to change the Unity ID default password to a custom password.*

The first step is to download the DUO Mobile app.

*Note: If you have a prior affiliation with NC State, follow the Password RESET process.

If you experience any issues, contact the NC State Help Desk at either help@ncsu.edu or 919-515-4357(HELP).

Unity ID Password Change

and DUO 2-Factor Set-up

What Next?

A photo from the Court of Carolinas of the 1911 building

Schedule Your Joint Onboarding Appointment and Benefits Orientation

We are conducting special JOINT sessions with our UHR Benefits team to combine your Onboarding appointment and Benefits Orientation into ONE meeting! These special sessions will be hosted on Zoom.

This integrated meeting is the equivalent of the separate 45-60 minute administrative Onboarding appointment typically scheduled on a new hire’s first day. Unless additional assistance is needed, you will not need to schedule a separate Onboarding appointment.

You will also get an overview of the benefits offered to include health insurance and mandatory retirement plans.

Please choose a session that allows ample time for you to evaluate the options and enroll before the July 31st deadline.

Schedule your Joint Onboarding Appointment and Benefits Orientation
The howling wolf inside of reynolds stadium

Schedule New Employee Orientation

New Employee Orientation (NEO) is required for all permanent employees to begin connecting and understanding how we work together to support everyone in our Wolfpack.

The well-being of our community is of upmost importance. NEO also addresses safety and personal conduct (protected status’, harassment and retaliation) policies and expectations.

You must complete New Employee Orientation by the end of September. The last option is on Tuesday, September 23rd.

We offer in person sessions or Zoom sessions.

Register for New Employee Orientation
A class taking place outside

What is the difference between an Onboarding Appointment and New Employee Orientation?

Onboarding and New Employee Orientation are not the same thing.

Onboarding takes care of your logistical tasks, such as direct deposit, tax forms, patent agreement, and enrolling for New Employee Orientation.

New Employee Orientation is required by the University for all permanent employees.

Read more

What will be covered during the Joint Onboarding and Benefits Orientation session?

DUO 2-Factor & Unity ID Password Set-up
MyPack Portal Access
I-9 Completion Options
Personal Information Update
Payroll Information Update
Parking Request Process
New Hire Checklist Review
University Email Access
Employee ID Card
Health Insurance Options
Retirement Plan Options
Other Benefits
Perks and Resources
Important Deadlines

Slide Deck for 9-Month Faculty Joint Onboarding and Benefits Session
The belltower through a brick arch
The NC State belltower framed by the arches of Holladay Hall. Photo by Marc Hall

Our 9-month faculty are hired effective July 1st, but have a contract start date of August 16th. The effective date for benefits is based off the July 1 hire date for an effective date of August 1st, or the health insurance effective date can be deferred to September 1st when enrolling.

Our July 1/August 16, 9-month faculty have 30 calendar days from July 1 to enroll in benefits and a mandatory retirement plan.

Retirement deductions are taken retroactively to July 1st. Failure to enroll in a mandatory retirement plan will result in a default to the Teachers’ and State Employees’ Retirement System (TSERS) plan.

You have 30-Calendar Days from July 1st to Enroll in Your Benefits and to Select a Mandatory Retirement Plan.

Your coverage will be effective August 1, 2025.

what information should I know before coming to campus?

The NC State seal in Talley Student Union

What is parking like at NC State for employees?

Learn more about parking at NC State
Mr. and Mrs. Wuf

What does the health insurance and retirement options include?

Learn more about the plans and options available to you.
Cornerstone of Holladay Hall

New Faculty Orientation Hosted by the Provost Office

The Provost Office will reach out with details about attending their New Faculty Orientation typically hosted in August.

Other Faculty Resources

For Foreign Nationals

How to apply for a Social Security Number (SSN) – After you receive your SSN Card, contact International Compensation & Taxation (ICT) via email at ictquestions@ncsu.edu to update your SSN in the HR system.

ICT will send you a secure link to upload their SSN Card for their review and use. DO NOT INCLUDE YOUR SSN IN ANY EMAIL.

ICT will notify the I-9 team who will amend Section 1 of your I-9. You will receive an email “Need Your Confirmation of Amended I-9 Form with NC State University” from perfectcompliace.com with the link to verify and approve the amendment. Use the instructions from the link to complete the approval process.

**You will not be able to enroll in your benefits until your SSN is uploaded by ICT**

International Tax Office Assessment – Email ictquestions@ncsu.edu to initiate the tax assessment. Include your 9-digit Employee ID Number, your VISA status (e.g. F-1, H1-B, EAD), your July 1 effective date and August 16 contract date, your job title and what department you work for.

ICT will respond back with paperwork for you to complete and the process will be handled through email. You will not need to meet with their office in person.

If you are a Permanent Resident, an international tax assessment is not needed.

Housing Options