Onboarding Center
The Onboarding Center is located in the beautiful Joyner Visitor Center near the western gateway to the campus in Raleigh. Ample free parking is available in front of our building. Directions are available here.
About the Onboarding Center
MISSION
Our mission is to create an efficient and positive onboarding experience for new employees by providing superior personalized customer service, serving as a knowledgeable resource, enhancing institutional pride and engagement among employees, building and maintaining positive relationships with university partners, and promoting the university culture.
VISION
Our vision is to be a premier resource for developing an engaged and productive workforce using a customer-centric focus to promote pride, collaboration, and efficiency across the University while serving as the benchmark for effective higher education onboarding practices.
GUIDING PRINCIPLES
Our guiding principles for how We SERVE the NC State Community by:
- Honesty & Integrity – being clear, respectful, transparent, trustworthy, and accountable.
- Collaboration – creating solutions that fully satisfy the interests of all parties.
- Creativity & Innovation – empowering people to make discoveries and solve problems.
- Empathy – listening and understanding others’ perspectives and needs.
The Onboarding Center exists to serve you.
We SERVE by exemplifying the following values:
- Simplification: Reduced complexity through standardization and automation
- Excellence: Best in class standards and results
- Reduced costs: Savings of time, money and resources
- Value: Measurable benefit
- Exemplary Service: Accurate, efficient, and responsive services
Meet the Onboarding Staff
Amy Grubbs – Manager
Amy has significant human resources experience. Before joining the Onboarding Center in 2013, she was assistant director of employment services in the human resources division. Since joining NC State in 2000, she has managed changes in HR processes and systems that resulted in increased effectiveness and efficiency, and developed and facilitated training related to HR processes.
Amy has a bachelor’s degree in business management with a concentration in human resource management from NC State. She is certified as a Professional in Human Resources.
Emily Harrell-Hilburn – Onboarding Specialist
Emily has been employed with NC State since 2008 and has a bachelor’s degree in business management with a concentration in finance from NC State. She has several years of experience working in customer service, payroll, and managing finances both on the NC State campus as well as private industry.
Angela Nicholson – Onboarding Specialist
Angela has been employed with NC State since 2003 and has a bachelor’s degree in recreation management from UNC-Chapel Hill. Her background includes experience in classification, compensation, administrative support and recreation. In these roles, she provided guidance and support for the faculty and staff ranging from policy and procedure application to processing HR system actions. She also has a Senior Professional in Human Resources certification and is a Certified Compensation Professional.
Tricia Graham – Onboarding Specialist
Tricia joined the Onboarding Center in June of 2024. She previously served as a Professional Development Program Coordinator at Pasco County Schools in Florida. She has a strong background in the education field ranging from teaching to being an HR Educator Quality Specialist. Tricia received a Bachelor of Science in Industrial Organizational Psychology from Illinois State University.
Samantha Beasley – Onboarding Specialist
Samantha joined the Onboarding team in November 2023. She has extensive experience in HR including onboarding, recruiting, and case investigation. Samantha received her Bachelors of Art in Psychology with a minor in Applied Behavior Analysis and Intellectual/Developmental Disabilities from the University of North Carolina at Wilmington.
Josh Galatro – Office Coordinator
Josh joined the Onboarding Center in April of 2024. He is a graduate of the University of Alabama with a Public Relations Degree. He has a strong background in customer service in the food and medical industries.
Contact the Onboarding Center
To arrange an appointment or to request assistance, please feel free to contact the Onboarding Center. We’re here to help.
Note: Supplier/vendor onboarding is managed through the Supplier Center with Procurement & Business Services, not the Onboarding Center. They can be reached at supplier_onboarding@ncsu.edu or 919-515-2171.
Contact Us
1210 Varsity Drive
Campus Box 7473
Raleigh, NC 27695
Monday through Friday, excluding university holidays, from 8:00 a.m. to 5 p.m.
(919) 513-1278
Fax: (919) 515-1693